1. Our services

Neighborly Studio provides website design and development, AI chatbot setup and automation, and logo and brand identity services for restaurants and local businesses. The specific scope, deliverables, timeline, and price for your project will be described in a written proposal or quote.

2. Quotes and proposals

Quotes are estimates based on the information you provide. If the project scope changes, we'll discuss any impact on price and timeline before proceeding. A quote is not a binding contract until both parties confirm it in writing.

3. Payment terms

• Unless otherwise agreed, projects require a deposit before work begins, with the balance due on completion.
• Invoices are payable within the period stated on the invoice.
• Recurring services (such as chatbot hosting or maintenance) are billed on the agreed schedule.

4. Client responsibilities

To keep your project on track, you agree to provide the content, access, feedback, and approvals we need in a timely manner. Delays in providing these may affect the timeline.

5. Revisions and approval

Each project includes a reasonable number of revision rounds as described in your proposal. Additional revisions beyond that scope may be billed separately. Once you approve a deliverable, it is considered final.

6. Intellectual property

Upon receipt of full payment, ownership of the final deliverables created specifically for you transfers to you. We may retain the right to display the work in our portfolio. Third-party assets (fonts, stock images, plugins, AI platforms) remain subject to their own licenses.

7. Third-party services

Some deliverables rely on third-party platforms (for example, hosting providers, AI/chatbot APIs, or payment processors). We are not responsible for changes, outages, or pricing of those third-party services.

8. Warranties and limitation of liability

We provide our services with reasonable skill and care. To the fullest extent permitted by law, our total liability for any claim arising out of our services is limited to the amount you paid us for the work giving rise to the claim. We are not liable for indirect or consequential losses.

9. Termination

Either party may end an engagement in writing. If you terminate after work has begun, you remain responsible for payment for work completed up to that point. Deposits are handled per our Refund Policy.

10. Governing law

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules.

11. Contact us

Questions about these Terms? Email us at hello@myneighborlystudio.com.

These terms are a plain-language starting point and aren't a substitute for legal advice. Have an attorney review them before you use them for your own business.